Websites & SEO · 04

An English Business Website: 5 Things International Buyers Need to See

An English website is not a translated menu. International buyers need to understand what you do, proof of delivery, how to begin and who is accountable within minutes.

A laptop and coffee on a desk, a real photo illustrating business website preparation.
Friday Works / Journal04 · 2026
ContentsTap to jump to a section
  1. 01Do not translate word for word and hope buyers infer the rest
  2. 02Five parts an English business site should include
  3. 03Make bilingual SEO serve the right reader
Summary
The one-minute brief
  • The first page should clearly state what the company does, for whom and what a buyer should do next.
  • Case studies, delivery capability and an accountable contact beat generic claims.
  • Vietnamese and English need distinct URLs, reciprocal links and writing for each audience.
01

Do not translate word for word and hope buyers infer the rest

Many company sites have an English switch while the essential information remains vague: what the company does, whom it serves and how far delivery goes. A direct translation often keeps context that an overseas buyer does not have.

An English homepage should answer five things: the job you solve, the customer or industry, the capability behind it, proof of delivery and how to make contact. Specific language, real project evidence and a clear next step are more valuable than a string of “leading” claims.

For manufacturers and exporters, capacity, standards, served markets and a commercial owner may matter more than a large hero. Service firms should foreground their working method, case studies and response process.

A website wireframe, abstract language cards, magnifying glass and small globe arranged on a worktable.
Illustration: clear page structure helps readers understand the service and choose the right contact route.
International buyers do not need to read every page to trust you. They need enough evidence to begin the first conversation.
02

Five parts an English business site should include

Include a concise position on the homepage, capability pages organised around buyer needs, grounded case studies, a contact page with an accountable recipient and expected response, and clear legal or company information where relevant.

Do not hide every technical document, catalogue or specification behind a form. Show enough to support an initial evaluation, then use the form for a relevant conversation.

03

Make bilingual SEO serve the right reader

Google recommends separate URLs per language and `hreflang` links between equivalent pages. Readers also need an explicit language switch; do not force a version based on guessed browser language or location.

The more important point is that each version should be written for its own reader. English pages may need different examples, measurements, certifications and explanations. That helps users stay and helps search engines understand that the two pages serve distinct audiences rather than being partial duplicates.

FAQ

Frequently asked questions

Do we need a separate English domain?

Not necessarily. For many businesses, a clear language structure such as /vi and /en, original content for each language and hreflang links are easier to manage.

Where should case studies appear?

Place one or two relevant cases on a service page and link to fuller detail. Buyers should see evidence near the decision they are making.

References

Sources used in this guide

We prioritise official guidance and primary technical sources. Visit each source for full context and the latest updates.

  1. Managing multi-regional and multilingual sitesGoogle Search Central
  2. Tell Google about localized versions of your pageGoogle Search Central
  3. Vì sao doanh nghiệp dùng AI nhiều nhưng hiệu quả thấp?VnExpress
  4. Laptop and coffee on a desk — Lauren Mancke, CC0 (cropped)Wikimedia Commons

Written and reviewed by

Friday Works technology team

A perspective shaped by designing websites, building software, automating operations, integrating AI and assessing security for businesses.

Content is reviewed to reflect methods that can be applied in practice. We update it when the process, technology or underlying evidence changes materially.

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